Frequently Asked Questions At Our Palo Alto Office

At Phillip Fletcher DDS, our staff is highly trained and knowledgeable to answer almost all frequently asked questions about our services, financing options, as well as the best way to make informed decisions when it comes to choosing the right treatment plan for your specific oral needs and goals. We are delighted to answer and encourage patients to get involved in the collaborative aspects of our visits.

Please refer to this page where you will find answers to FAQ we often hear from our patients and other community members.

Please call (650) 494-2244 to speak with a friendly member of our staff for additional questions or email us at [email protected].

Answers to Common Questions

Q:What type of services do we offer at our practice?

A: We provide in our office most treatments required to restore, maintain and beautify teeth, bone, and gum tissue for adults and children. We plan for and quarterback on behalf of our patients, any needed procedures are referred to specialists. The specialists we use for root canal treatment, extractions, implant placement, bone augmentation, gum grafting, and orthodontic treatment have spent many years honing their craft and delivering exceptional treatment to our patients.

Q:Why are you not in-network with any dental insurances?

A: We have chosen to practice in an environment where the relationship between dentist/hygienist and patient is not intruded upon by a third party insurance company. Being out of network allows us to take the time necessary with each patient and each procedure, to carry out the treatment calmly and conscientiously. We feel this is the most predictable path to an esthetic, durable and comfortable treatment result. Our services, along with our extensive treatment plan guides make it well-worth the price!

Q:Does the type of toothbrush I have matter?

A: When it comes to purchasing a toothbrush, brand matters less than the shape, size, and durability of the bristles of the head. Soft toothbrushes are most effective since medium/hard toothbrushes can cause inflammation and is known to be linked to receding gums. Smaller toothbrush heads also allow you to get around every part of the tooth more thoroughly and is less likely to cause damage. Avoid "scrubbing" the teeth hard, as long as you are brushing twice a day and visiting your dentist at least twice a year for cleanings.

Q:What type of toothpaste should I use?

A: Research has shown toothpaste containing fluoride are more likely to lessen your chances of severe tooth decay and other common oral infections like gum disease. We advise our patients to look for this ingredient when choosing oral hygiene products.

Q:When should I floss ?

A: Flossing is essential to keeping optimal oral health and will also combat common diseases such as gum disease, tooth decay, and other infections. We advise our patients to floss at least once a day for best practices.

Q:If I have a dental crown in place will I need to have a root canal treatment?

A: No. Although the majority of root canal procedures involve dental crown placement for strengthening and returning the teeth to it's original functionality, most of your teeth surround the infected area may not need a crown or have symptoms of a root canal at all.

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7:30 am-1:30 pm


7:30 am-1:30 pm


7:30 am-1:30 pm


7:30 am-1:30 pm